Pricing

Operational Support That Costs Less Than Hiring

VerdictOps isn't priced per person—it's priced per capacity. You're buying operational output, not headcount. No benefits, no payroll taxes, no turnover risk. Just predictable monthly costs that scale with your firm.

Starting at $3,750/month. No long-term contracts.

Core Support

Best for: Solo practitioners and 2-4 attorney firms handling 20-40 cases/month

$3,750/month

Capacity: Up to 80-120 hours/month

  • Dedicated paralegal pod
  • Intake and client communication management
  • Record requests and tracking
  • Medical chronology preparation
  • Case status reporting and updates
  • Weekly quality assurance

What it replaces:

1/2 to 3/4 of a full-time paralegal. Salary + benefits: $55K-65K. Recruiting timeline: 3-6 months.

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Scale Support

Best for: 4-10 attorney firms with high-volume caseloads

$6,500+/month

Custom pricing. Capacity: 120-160+ hours/month

  • Everything in Core Support
  • Litigation document drafting and support
  • Demand packet assembly and indexing
  • Priority request handling and expedited turnaround
  • Legal research and case analysis support
  • Dedicated account manager
  • Advanced reporting and analytics
  • Custom workflow integration

What it replaces:

1-2 full-time paralegals. Annual costs: $110K-170K (salary + benefits + recruiting).

Get Scale Support

Add-Ons for Extra Capacity

Extra 20-hour Block

$850

One-time add for additional capacity beyond your plan.

Rush/Same-Day Request

$250

Expedited turnaround on urgent intake, records, or drafting requests.

Medical Chronology (Flat Fee)

$750

Complete medical chronology assembly from records and imaging.

Demand Package Assembly (Flat Fee)

$500

Complete demand packet assembly, indexing, and formatting.

After-Hours Coverage

$400/month

Extended support for evening and weekend requests (weekdays only, no weekends).

What's Included in All Plans

Live in 2-3 Weeks

Fast onboarding with zero downtime to your firm.

US-Hosted & SOC 2-Certified

Your data stays secure with enterprise compliance.

24/5 Coverage

Monday-Friday support from your dedicated pod.

Weekly QA Reports

Transparent quality assurance with 98%+ accuracy target.

Direct Communication

Slack integration, email, and phone—no tickets, no delays.

No Long-Term Contracts

Month-to-month pricing with zero commitment.

How VerdictOps Compares to Hiring

Comparison Metric Hiring 1 Paralegal Core Support Scale Support
Monthly Cost $5,500-$5,800 $3,750 $6,500+
Annual Cost (Salary Only) $60,000-$70,000 $45,000 $78,000+
Benefits & Payroll Taxes +$18,000-$25,000 $0 $0
Recruiting & Onboarding 3-6 months + $5,000-$15,000 2-3 weeks, $0 2-3 weeks, $0
Turnover Risk High (20-30% annually) Zero Zero
Vacation & Sick Leave ~2 weeks/year No coverage gaps No coverage gaps
Quality Assurance Manual, inconsistent Weekly, 98%+ avg Weekly, 98%+ avg
Total Year 1 Cost $83,000-$125,000 $45,000 $78,000+

* VerdictOps costs calculated at monthly rate. Hiring costs include base salary, benefits (~30%), recruiting fees, onboarding, and training.

Frequently Asked Questions

What happens if I need more capacity mid-month?

No problem. You can add extra 20-hour blocks ($850 each) anytime. Or if you're consistently exceeding capacity, we'll upgrade you to the next tier and prorate the difference—no penalties.

Can I cancel anytime?

Yes. Month-to-month only. No long-term contracts, no lock-ins, no hidden cancellation fees. Cancel with 30 days' notice and we'll do a graceful transition.

Who are the paralegals on my pod? Can I meet them?

Your pod is managed by a core team of paralegals and overseen by a pod manager. We'll introduce them to you during onboarding, and you'll have direct Slack/email communication. Scale customers get a dedicated account manager as primary contact.

What tools and systems does VerdictOps work with?

We integrate with most PI case management systems (Clio, CaseWare, Centerbase, MyCase, etc.). We also work via email, Slack, document sharing (Google Drive, OneDrive), and can access your matter files directly. During discovery, we'll map out your specific workflow.

Is my data secure? What about compliance?

Yes. We're SOC 2 Type II certified, US-hosted, and encrypted at rest and in transit. All team members sign NDAs. We maintain detailed audit logs, and you can request data deletion anytime. Compliance is our baseline, not an add-on.

What's your typical response time for requests?

Average response time is 4.2 hours. 87% of requests are handled within our threshold. Rush requests ($250 add-on) get same-day turnaround. You also have after-hours coverage option ($400/month).

How quickly can I get live after signing up?

2-3 weeks is standard. We'll start onboarding immediately: discovery call → system integration setup → pod team assignment → soft launch with your team → full live. Most firms start seeing workflow benefits within the first week of soft launch.

Typical Growth Pattern

Most PI firms start with Core Support and scale to Scale Support within 6-12 months as their caseload grows. Your pod grows with you—no disruption, no transition cost.

Month 1-3

Core Support

20-40 cases/month

Month 4-8

Core + Add-Ons

40-60 cases/month

Month 9+

Scale Support

60+ cases/month

Ready to stop hiring and start scaling?

Join 30+ PI firms using VerdictOps to handle more cases with less overhead. Start with a 2-week trial—no credit card required.

No credit card required. Cancel anytime. See exactly how VerdictOps fits your firm.