How VerdictOps Helps Personal Injury Firms Scale Without Hiring
You're signing cases faster than you can work them. Your intake process is held together with duct tape and hope. You know you need help, but hiring means months of recruiting, onboarding, and praying they don't quit six months in. VerdictOps is the operational layer between you and that hiring treadmill—dedicated teams that plug into your systems and handle the work that's drowning your firm right now.
The Problem VerdictOps Solves
Your marketing is working. That's the problem.
Intake Bottlenecks
Leads are sitting for hours or days before anyone touches them. You're losing signed cases to response time.
Case Overload
Your paralegals are juggling 40+ cases when 25 is the breaking point. Quality suffers. Things slip.
Staffing Lag
By the time you post the job, interview, hire, and train someone, you're three months behind and bleeding cases.
Quality Drop
The systems that worked at 20 cases per month collapse at 50. You're in reactive mode, not growth mode.
The VerdictOps Model
We handle the operational work that scales your firm without the overhead of traditional hiring.
Intake Support
We answer your intake calls, qualify leads, and get cases into your system fast.
Case Handling Workflows
Case preparation, document management, and client communication workflows that match your process.
Staffing Pods
Dedicated teams assigned to your account, trained on your firm's specific workflows.
Reporting + Visibility
Real-time dashboards showing intake, case flow, and team performance metrics.
Scale Without Rehiring
Add volume without doubling your management overhead or hiring headcount.
This isn't a band-aid. It's operational infrastructure.
What Onboarding Looks Like
We don't need six months to "study your culture."
Discovery & Mapping
We audit your current intake, case management, and team workflows. We identify friction points and build our playbook to match your process exactly.
Pod Assignment & Tooling
Your dedicated team is assigned and integrated into your systems. They shadow your team, learn your scripts, and get familiar with your case types and preferences.
Live Cases
Your team starts handling live intake calls, case prep, and workflows with close oversight. We troubleshoot in real-time and adjust processes based on actual case flow.
Stabilization
30 days in, workflows are solid, response times are fast, and your team is handling volume independently. We move to standard reporting and optimization mode.
No fluff. No "cultural alignment workshops." Just speed to value.
Your Data Never Leaves US Infrastructure
US-Hosted
- AWS/Azure US regions
- SOC 2 Type II compliant
- HIPAA compliant
- AES-256 encryption
Access Controls
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Complete audit trails
- Automatic session timeouts
What VerdictOps Is (and Is Not)
VerdictOps Is
Embedded Ops Support
Dedicated teams that function as extensions of your firm, not external vendors.
Ongoing, Accountable
We're measured on your firm's performance metrics, not billable hours or task completion.
Built for PI Workflows
We understand personal injury law, intake, case management, and the specific pressures PI firms face.
VerdictOps Is Not
A VA Marketplace
We're not a platform for hiring freelancers. You get committed teams, not hourly contractors.
Generic BPO
We don't treat all work the same. Your team is trained specifically on your firm's workflows and culture.
Software Replacement
We don't replace your case management system. We integrate with it and handle the work your current tools can't.
Who This Works Best For
Firm Size
Solo to 2-10 attorneys. We work best with firms that have legal expertise but are drowning in operations.
Case Volume
20-50 cases per month. You have consistent intake and clear, repeatable workflows.
Growth Stage
Scaling mode. You're hitting operational ceilings and need to unblock growth without massive hiring.
If you're spending more time managing chaos than practicing law, we should talk.
Ready to Stop Drowning in Operations?
Let's talk about how VerdictOps can help your firm scale. We'll review your current workflows, discuss your growth targets, and show you exactly how we can help—no pressure, no lengthy sales process.